How Specialist Software Helps Businesses Manage and Control Telecom Expenditure

Managing an entire telecoms estate can be both difficult and time consuming for any large organisation. Dedicated software can help businesses efficiently manage and control their fixed and mobile telecommunications. An external Telecom Expense Management (TEM) partner can help organisations achieve the benefits of using specialist software without the substantial costs associated with implementing these resources in-house. Below, we’ll look at how an organisation can benefit from the outputs of a TEM supplier’s specialist software.

One of the biggest difficulties that organisations face when managing their telecoms estate in-house is the handling of high volumes of seemingly unconnected data. Procurement and IT professionals are left with the strenuous task of collecting large amounts of billing data from multiple suppliers and crucially, making sense of it. This billing data may be presented in various currencies, languages, and may even include incorrect financial data. Identifying issues within such vast amounts of data is challenging and can result in a business being unknowingly overcharged or incorrectly billed. An organisation may struggle to keep an up to date inventory of devices due to sporadic billing data, which can create issues such as the company being charged for devices that are no longer in use, or that employees are abusing contract use. However, issues such as over-charging and unclear reporting of billing data can be avoided and clarified with the help of a TEM supplier’s specialist software.

Sophisticated software enables external TEM suppliers to expertly manage telecom spend and provide intelligent analysis to produce in-depth monthly reports. With the use of purpose built software, Telecom Expense Management partners can provide a business with the clarity they need to stay in control of their telecom estate. Far beyond a simple top-level summary of charges, a Telecom Expense Management supplier is able to dive into the detail of carriers’ data. This integrated overview allows internal management teams to quickly digest information regarding their telecom bills and movements in their inventory of devices. In-depth views of the reports allow businesses to understand exactly where issues have occurred within carrier billing data, along with concerns over high-cost users who may benefit from switching billing plans. The outputs from the specialist software are designed to reduce costs through scrutiny, and to also identify areas where future savings can be achieved.

Partnering with a TEM supplier and taking advantage of their specialist software allows organisations the time and resources to focus on their core activities. The complex telecom environment is professionally analysed, reported and managed by an external Telecom Expense Management supplier.

To understand in more detail how a Telecom Expense Management supplier can benefit your business, download our ‘7-Point Check Guide’ here. This free guide offers valuable advice on what your organisation should consider before choosing a TEM supplier.

We’re really interested to hear about the ways in which your business manages and controls the large amounts of data involved with telecoms. Please leave your comments below.

How Specialist Software Helps Businesses Manage and Control Telecom Expenditure