FinancialForce ERP Review – Financial Management on the Salesforce Platform

FinancialForce ERP Review – The vendor has made the smart decision to build its solution on top of the Salesforce platform, making it incredibly easy for Salesforce clients to use FinancialForce ERP

Mid-market organizations are continually looking for ways to increase operational speed and efficiency, and FinancialForce ERP is a cloud-based tool that can get them there. Built natively on the Salesforce platform, FinancialForce ERP provides enterprise resource planning tools that organizations can utilize to streamline their processes and ultimately reduce operating costs.

In this FinancialForce ERP review, I will guide readers through the cloud ERP solution, making sure to describe some of the platform’s key features along the way. Because FinancialForce ERP is built on the Salesforce platform, I will make sure to note any ways that Salesforce users can get additional benefits from using the tool, as well.

FinancialForce ERP Review – About the Solution

FinancialForce ERP is an enterprise resource planning solution. Organized into five main product families, FinancialForce ERP helps organizations with issues related to financial management, ordering and billing, professional services automation, supply chain management, and human resources management. When used as a cohesive set, FinancialForce ERP’s suite of tools allow businesses to increase operational capacities and respond more quickly to clients throughout the lifecycle of their accounts.

Main Functionality of FinancialForce ERP

FinancialForce ERP’s financial management module is often viewed as the most important component for mid-market organizations. Using FinancialForce ERP’s financial management features, finance departments are able to handle invoicing, accounts receivable, revenue recognition, fixed assets, spend management, and accounts payable on an Enterprise class, scalable platform.

FinancialForce ERP also provides a number of tools for accommodating ordering and billing needs. The application streamlines the cash collection and revenue recognition process, and eliminates the need for the re-entry of data within Salesforce. Advanced quoting, recurring billing, and media billing are three other advanced tools that larger organizations will appreciate.

For organizations that sell by the hour or the day, FinancialForce ERP’s professional services automation tools are a standout feature. Teams from multiple departments have complete visibility and insight into how their companies are performing when it comes to sales, services, delivery, and finance. This leads to better resource management, as team members leverage tools to eliminate silos and work together more efficiently, which ultimately results in increased profits.

Benefits of Using FinancialForce ERP

As organizations transition from CRM to ERP tools, and different departments start using their own technologies, chaos often reigns. From a customer service perspective, users from inside an organization only see a slice of what their clients are going through. This can be confusing internally, and it can be confusing for customers as they get bounced around from department to department in search of answers to their questions. FinancialForce ERP eliminates the boundaries between departments by offering organizations a unified ERP solution that is built on the Salesforce platform.

By starting with a leading solution like Salesforce, the team at FinancialForce ERP is able to manage the complete customer journey within a solitary platform. FinancialForce ERP users can’t tell when they’ve transferred from one tool to another because everything is happening inside a unified location. FinancialForce ERP runs completely on the Salesforce platform, with a single sign-on and no synchronization required. This is a major benefit that FinancialForce ERP provides its users, which competing tools cannot offer.

The Basics: What Does the Interface Look Like?

Take a look at the FinancialForce ERP dashboard to get a complete overview of your company’s current standing. On a single page, you’ll see an expenses analysis, overdue bills, and information about any large purchases that have been made this quarter. The dashboard is also where you’ll find a list of items to approve, along with any upcoming tasks you’ve been assigned.

FinancialForce ERP main dashboard

Collaborate with colleagues through threaded conversations. These conversations show up in your feed, and they can quickly be sorted by post date. By uploading files, links, and polls, you can get even more use out of your feed.

Threaded conversations for increased collaboration

FinancialForce ERP offers an incredibly useful mobile client, which pops up when you visit the platform on your smartphone or tablet. FinancialForce ERP’s mobile interface works on both iOS and Android devices, and it enables you to complete virtually any business action right from your smartphone screen.

FinancialForce ERP’s mobile client

Support Information

For new users, getting started with an ERP solution often seem overwhelming. FinancialForce ERP has made this process easier by publishing dozens of videos, demonstrations, whitepapers, and ebooks online. Users with additional questions are encouraged to contact the company via email or telephone at any time.

Pricing Information

FinancialForce ERP is a cloud-based platform. Pricing for the solution is based on a per user subscription model, which individual costs determined based on each user’s role within the organizations.

FinancialForce ERP Review – The Bottom Line

Rather than expecting mid-market organizations to utilize separate software for CRM and ERP, FinancialForce ERP has made the smart decision to build its solution on top of the Salesforce platform. Doing this makes it incredibly easy for Salesforce clients to use FinancialForce ERP, and it allows organizations to eliminate the complexities involved in synchronizing data across multiple solutions. FinancialForce ERP has created a single social layer and virtually eliminated the heavy lifting that’s involved with implementing and managing a traditional ERP solution, which is why I feel confident in recommending it for evaluation for mid-market organizations that are looking for an ERP solution.

Ratings: ease of use 5/5, features 5/5, value 5/5

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