Apple has been hit with a class action lawsuit claiming that the tech giant does not inform users on just how much storage the new operating system iOS 8 will take up, then urges them to buy more space via its iCloud service.
The case was filed in the Bay Area’s federal court on Tuesday, claiming that iOS 8 can take up to 23.1 percent of the advertised storage capacity on Apple devices, but only few users know that when they make their purchases.
The plaintiffs are seeking changes and damages to Apple policies under California state law, and hope to represent users who purchased Apple devices with iOS 8 already installed and users who upgraded to the latest version of the operating system.
William Anderson, a lawyer at Cuneo Gilbert & Laduca, a Washington, D.C.-based law firm said in a statement, “We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously.”
iOS 8 launched in September and initially had a few problems which were ironed out soon after with software patches. According to an Apple page for developers 64 percent of iOS devices run on iOS 8 now.
The plaintiff’s lawyers claim that Apple exploits the space constraints by prompting users to purchase iCloud subscriptions when they run out of storage.
“Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,” plaintiffs allege in the complaint.
Apple Hit With Class Action Lawsuit Over iOS 8 Storage Issues
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